A spokesperson for the company has confirmed that Facebook started the first public showing of its feature last week.
Similar to the Messenger app for Android and iOS, the phone icon which is located in the upper right corner in the Windows 10 app screen, lights up in green during a chat when the other person is presently active, so you know you can contact them straightaway.
When starting a call, the app lets you know that the calls use either Wi-Fi or your data plan, which is bizarre because normally, your phone has the data plan NOT your Windows 10 PC.
Before, in order to make voice or video calls, you had to exit Messenger for Windows 10 and go to Facebook.com or Messenger.com but now there’s no need to do that.
Voice over internet phone or VoIP is very important particularly in Messenger and at Facebook in general. Back in July, the social media company said 10% of all VoIP calls are made through Messenger. And in September, Facebook reported that out of its billion plus active monthly users of Messenger, 300 million of those are video and voice callers. In addition, WhatsApp, the Facebook owned calling app, was assisting more than 100 million calls a day, as of the month of June so making video and voice calls services accessible across all the vital mediums only makes sense.
The Messenger desktop app, however, does not have give the user the choice to set a reminder or when a person is calling, sending a message is not possible. This is not the case with Messenger for either iOS or Android. But you do get a notification on your desktop when there is an incoming call. And if the call isn’t answered, you can still leave a voicemail just like on Android or iOS.
And during the call, you have the option to choose which camera to use, and the usual buttons are still there like the mute button, enabling video snaps, end call and network connectivity.
The same with Facebook Messenger for both Android and iOS, after each call, Messenger for Windows 10 asks you to rate regarding the quality of the call. There’s also a “Not Now” option. If you give a low rating, Facebook will show a list of issues to choose from, just like in Messenger’s mobile apps.
Group voice calls are now available but not group video calls.
A spokesperson from the company said that at present, the Windows phone app does not have voice and video calling.